Shipping policy

Undercover Mama strives to have all orders processed and shipped within 1-2 business. To offer affordable pricing, we use DHL and USPS for shipping. 

If the customer enters the wrong shipping address at checkout, it is the customer's responsibility to rectify that or arrange delivery to the correct address. 

Because Undercover Mama uses a partner for fulfillment and shipping, typically we are unable to make changes to an order once it has been made. If a change is required, please contact us immediately so we can do our best to try and fix any potential issue or problem. 

For urgent shipping related updates, please email shipping@undercovermama.com.